Terms of service

1.General

1.1.These general terms and conditions (the “General Terms”) apply to you as a consumer (“you”) when you download and/or use a game made available by Strange Quest, company registration no. 559085-5556 (“Strange Quest” or “we”), however accessed or used, including but not limited to apps (the “Game”). Your acceptance of these General Terms are confirmed by clicking the “I accept the general terms and conditions”.

1.2.You hereby acknowledge that you have read, understand and undertake to comply with the General Terms on behalf of yourself and, at your discretion, any minor children for whom you are parent or guardian to and whom you have authorised to download and use the Game.

1.3.You may only download and/or use the Game if you are 13 years or older.

2.Contact information

2.1.You may contact us using the e-mail address provided below. Further information about us is available on www.strangequest.com (the “Website”)
info@strangequest.com.

2.2.Should the address or e-mail address above change, updated contact information will be published and held available on the Website.

3.User obligations

3.1.You may only use the Game in accordance with these General Terms.

3.2.While using the Game, you agree to comply with all applicable laws, rules and regulations.

4.User accounts

4.1.By using the Game you may choose to, and in some cases be required to, create an account with Strange Quest. You agree that you will supply accurate and complete information to Strange Quest, and that you will update that information promptly after it changes.

4.2.You may create an account either by choosing a unique username which will be tied to your device or by authenticating with a chosen social network (collectively, the “Login Credentials”), which you will use to access the Game using your account. You may not share your account with anyone other than as expressly set forth herein, and you are entirely responsible for maintaining the confidentiality of your Login Credentials and for any and all activities (including purchases and charges, as applicable) that are conducted through your account. Please notify Strange Quest immediately if you become aware of any breach of security, including any loss, theft or unauthorized disclosure of your Login Credentials.

4.3.The account supplied to you is personal to you, and Strange Quest does not recognize and expressly forbids the transfer of user accounts. Any distribution by you of your account and/or your Login Credentials (except as expressly provided herein or otherwise explicitly approved of by Strange Quest) may result in suspension or termination of the account.

4.4.Information about how we process your personal data can be found in our privacy policy.

4.5.You may terminate your account at any time, for any reason or no reason, by contacting Strange Quest at the e-mail address provided on the Website.

5.User content

5.1.When using the Game, you may accumulate in-game assets associated with your account, including, without limitation, objects, artifacts, currency, items, equipment, and/or other value or status indicators (“Game Assets”) that reside on servers operated by Strange Quest as data. You acknowledge and agree that such Game Assets are accumulated as part of your account and therefore you shall have no ownership or other property interest in any of those Game Assets. You further acknowledge and agree that Strange Quest has the right, but not the obligation, to delete, alter, move, remove, or transfer any and all Game Assets, in whole or in part, at any time and for any reason, with or without notice to you, and with no liability of any kind to you. Strange Quest does not provide or guarantee, and expressly disclaims any value, cash or otherwise, attributed to any data residing on servers operated by Strange Quest, including without limitation the Game Assets associated with your account.

5.2.When using the game, you may also upload or transmit material or information through the Game, such as communications, images, sounds or other. You hereby acknowledge and agree that you remain fully responsible for and are the owner of any and all such content. However, from the time of uploading or transmission of such content, you hereby grant Strange Quest all known or thereafter existing copyrights or other intellectual property rights of every kind and nature in perpetuity, to the extent permitted by law. To the extent such intellectual property due to applicable law is owned by you, you hereby grant Strange Quest a non-exclusive license to use (including but not limited to reproducing, modifying or transmitting) such content in any way, without compensation to you. You also agree that you will undertake any and all actions necessary or desirable to ensure that the rights to use such content granted to Strange Quest as specified above are valid, effective and enforceable.

5.3.Strange Quest or any of its affiliates or partners may monitor and/or record your communications when you are playing the Game, and you hereby provide your irrevocable consent to such monitoring and recording. Strange Quest has the right but not the obligation, in its sole discretion, to edit, refuse to post, or remove any such communications. Furthermore, Strange Quest also reserves the right, at all times and in its sole discretion, to disclose any communications for any reason, including, without limitation (i) to satisfy any applicable law, regulation, legal process or governmental request; (ii) to enforce the terms of these General Terms; (iii) to protect the legal rights and remedies of Strange Quest; (iv) where someone’s health or safety may be threatened; or (v) to report a crime or other offensive behaviour.

5.4.Strange Quest values your feedback on the Game, but please do not submit any creative ideas, suggestions or materials (collectively “Unsolicited Ideas”). This policy is aimed at avoiding potential misunderstandings or disputes when Strange Quest’s products or services which might seem similar to Unsolicited Ideas that are submitted. If you do submit your Unsolicited Ideas to Strange Quest or to any of its employees and/or contractors despite this policy, then you hereby acknowledge and agree that, from the time of transmission or dispatch, you grant Strange Quest and its designees a worldwide, perpetual, irrevocable, sublicenseable, transferable, assignable, non-exclusive and royalty-free right and license to use (including but not limited to reproduce, modify or transmit) your Unsolicited Ideas, including all intellectual property rights related thereto, in any media now known or hereafter developed, for any purpose whatsoever, commercial or otherwise, including, without limitation, giving the Unsolicited Ideas to others, without any compensation to you.

6.Access

6.1.In order to access the Game, you will need a mobile telephone or tablet, a working internet connection and access to an app marketplace such as Apple App Store or Google Play.

6.2.Strange Quest reserves the right to stop providing and/or supporting the Game at any time.

6.3.Strange Quest also reserves the right to, at its sole discretion, refuse access to, suspend, modify or terminate your user account and to change, modify or restrict your access to the Game in whole or in part at any time without notice or liability to you. You also understand and agree that any changes or updates to the Game might change the system specifications necessary to play the Game, and in such a case, you, and not Strange Quest, are responsible for purchasing any necessary additional software and/or hardware in order to access and play the Game.

7.Intellectual property

7.1.All intellectual property rights and title in and to the Game and the Website and all content included therein (including, but not limited to, computer code, titles, objects, characters, story lines, dialog, artwork, graphics, structural or landscape designs, animations, sounds, music and audio-visual effects) are owned by Strange Quest or its licensors and may not be copied or used without our prior written consent.

8.Prices and payment

8.1.Some aspects of the Game may require you to pay a fee. Any such aspects will be shown to you in the Game and will require your approval.

8.2.You agree that you will provide accurate and complete payment information to us and/or to the third-party payment provider used by Strange Quest. You further agree to pay all fees and applicable taxes incurred by you or anyone using an account registered by you. Strange Quest may, from time to time, modify, amend, or supplement its fees and fee-billing methods, and such changes shall be effective immediately upon posting in these General Terms on the Website.

8.3.You acknowledge and agree that any applicable fees and other charges for fee-based services are payable in advance and not refundable in whole or in part. You are fully liable for all charges to your account, including any unauthorized charges.

8.4.If there is a dispute regarding payment of fees to Strange Quest, your account may be closed without warning or notice at the sole discretion of Strange Quest.

8.5.We reserve the right, in each case, to refuse your purchase (e.g. if you have provided incorrect personal data or have any record for non-payment of debt).

8.6.You are wholly responsible for the cost of all internet connection fees, along with all equipment, servicing, or repair costs necessary to allow you access to the Game.

8.7.If you make a purchase in the Game, you can cancel you purchase within 14 days after you made the purchase provided that the service or product you purchased have not been used. Such rights do not apply if the total price is less than SEK 400. If you wish to lodge a complaint, please contact us through info@strangequest.com or to the address mentioned in section 2. You can use the standard form provided on https://www.konsumentverket.se/.

9.Complaints

9.1.If you wish to lodge a complaint, please contact us through info@strangequest.com or to the address mentioned in section 2 as soon as possible after discovering the defect. If you lodge the complaint within two months from you discovering the defect, the complaint will always be considered as having been lodged in due time. However, if you do not lodge a complaint within three years after downloading the Game, you will have no right to invoke the defect.

9.2.We will handle your complaint in accordance with applicable consumer protection legislation and with the guidelines provided by the Swedish National Board for Consumer Disputes (Sw. Allmänna Reklamationsnämnden, (”ARN”)) (see www.arn.se).

10.Force majeure

10.1.Strange Quest is not liable for defects or delays caused by circumstances beyond our reasonable control, such as general labour disputes, war, fire, lightning, acts of terrorism, amendments to regulations issued by governmental authorities, issues with power mains or telephone communications, data transmissions or any other form of communication, and defects or delays in deliveries by sub-contractors caused by any such circumstance as referred to in this clause. These circumstances release us from liability in damages and any other penalties. If such circumstances should occur, we will inform you of its commencement and cessation. If these circumstances last for longer than two months, both Strange Quest and you have a right to cancel the purchase with immediate effect.

11.Limitation of liability

11.1.The Game is provided to you on an “as is” and “as available” basis without warranties or representations of any kind, express or implied. Strange Quest does not warrant that the Game will be uninterrupted or error-free, that defects will be corrected, or that the Game are free of viruses or other harmful components.

11.2.Unless otherwise provided in these General Terms, the liability of Strange Quest is limited to what is provided under mandatory consumer law. This applies regardless of how the damage or loss is caused (including damage or loss caused by negligence) and regardless of if the damage was foreseeable or not when entering into the agreement (even if Strange Quest has been informed of the risk of such damage or loss).

11.3.The Game may refer or link to other websites or resources, and to businesses operated by other persons. These other websites are not operated or controlled by Strange Quest. Accordingly, Strange Quest is not responsible for, and will have no liability for, these other websites, their business, goods, services, or content. If you link to or use any of these other websites, your dealings with the owners or operators of these websites is at your own risk, and you agree that you will not make any claim against Strange Quest arising from your use of any of these other websites.

12.Indemnification

12.1.You hereby agree to indemnify, defend and hold harmless Strange Quest from and against any and all claims, lawsuits, damages, losses, liabilities and costs (including attorneys’ fees) that directly or indirectly arise or result from your use or misuse of the Game, or any violation by you of any of the terms set out in these General Terms. Strange Quest reserves the right, at its own expense and in its sole and absolute discretion, to assume the exclusive defense and control of any matter otherwise subject to indemnification by you, in which event you will cooperate with Strange Quest in asserting any available defenses.

13.Miscellaneous

13.1.Strange Quest may assign this agreement, in whole or in part, to any person or entity at any time with or without your consent.

13.2.The Game is operated by Strange Quest in Sweden. Those who choose to access the Game from locations outside Sweden do so on their own initiative and are responsible for compliance with applicable local laws.

13.3.These General Terms represents the complete agreement between you and Strange Quest concerning the Game, and supersedes any prior or contemporaneous agreements between you and Strange Quest.

14.Changes to the General Terms

14.1.We reserve the right to change these General Terms at all times. Changes will become valid [when published on the Website] and only for any use by you thereafter.

15.Termination

15.1.These General Terms (and all subsequent modifications, if any) shall remain effective until terminated. Both you and Strange Quest may terminate the agreement at any time for any reason or for no reason.

15.2.Termination by Strange Quest will be effective upon notice to you termination or deletion of your account, or its decision to permanently discontinue providing and/or supporting the Game, which it may do at any time in its sole discretion.

15.3.Strange Quest may terminate the agreement in accordance with clause 15.2 upon not less than 30 days prior notice. You may terminate this agreement at any time by deleting your account or by deleting the Game and the software used in the operation or provision of the Game from your device.

16.Survival

The provisions of sections 4, 6, 7, 9, 10, 11, 12, 15, 16 and 17 shall survive any termination of this agreement.

17.Governing law and disputes

17.1.If a dispute should arise between you and Strange Quest that we have not been able to settle together, you may as a consumer apply to ARN. Strange Quest complies with ARN’s recommendations in the matters they examine. You can contact ARN on their website or address:

Allmänna Reklamationsnämnden
Box 174
101 23 Stockholm
www.arn.se

17.2.Furthermore, you may report your matter on the online dispute resolution platform of the EU Commission: http://ec.europa.eu/odr. Further information about alternative dispute resolution in consumer relationships can be found at www.konsumentverket.se.

17.3.These General Terms, including this clause 17.3, shall be governed by and construed in accordance with the laws of Sweden excluding its conflict of laws principles providing for the application of the laws of any other jurisdiction. Any dispute arising out of these General Terms shall be finally settled by the general courts.

18.Contact us

If you have any questions regarding these General Terms, wish to utilise any of your rights under these General Terms, or wish to contact us in any other matter, you may do so using the e-mail address provided in clause 2.1.

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